Website maintenance # Hear about the problem from us, not from a client The contact form stops sending. The certificate expires. The site takes eight seconds to open. Each of these runs quietly for weeks — and gets noticed exactly when you need a working website. [Request a site review](/en/contact/)[What is included](#protses)![A team tracking the status of websites and their maintenance tasks](/_astro/people-work-on-kanban-board.C1uDDAt6_2pNiEv.webp) ## What does maintenance include? The dull work that keeps a site alive — done before it turns into an emergency. UpdatesPlatform, plugins and dependencies — updated and tested, so nothing else breaks along the way. BackupsRegular backups you can genuinely restore from. We verify that rather than assume it. SecurityMonitoring for breaches and suspicious activity, a valid SSL certificate and the obvious holes closed. Speed and Core Web VitalsWe watch loading times and bring them back down when a new image or script drags them out. Form checksWe test that enquiries actually arrive. A quietly broken form is the most expensive fault a site can have. Small changesNew copy, an image, a price or a service — within reason, without a fresh quote for every little edit. Quick self-check ## When did you last check these? Tick everything you know for certain is true of your site. If you hesitate over one of them — it probably is not. Tick what is true of your site - You have tested the contact form in the past monthA quietly broken form looks perfectly normal from the outside. - You have a backup you have actually restored fromA backup nobody has tried is an assumption, not insurance. - The SSL certificate is valid and not expiring soonAn expired certificate shows a warning to every visitor. - The platform and the plugins are up to dateOutdated versions are the most common way in during a breach. - You know how many seconds your site takes to load on a phoneMore than half of visitors arrive on a mobile device. - The prices and services on the site are currentAn out-of-date price on the site makes for an awkward conversation. - You have access to the hosting and the domain in your own nameA domain registered to a former contractor is a risk you notice too late. - Someone will know if the site goes down in the middle of the nightUsually the first to notice is a client who can no longer reach you. 08 done Tick what is true of your site to see where you stand. [Request a free review](/en/contact/) ## How does maintenance work? A clear rhythm and a report you can read in a minute. ### A review of where things stand We check versions, speed, security and backups. You get a list of what is fine and what needs attention right now. ### Planned monthly work Updates, backups and checks on a schedule, plus the small changes you ask for during the month. ### A short report What was done, what we spotted and what is next — on one screen, with no technical jargon. ## Why maintenance costs less than repairs Maintenance protects what already works. If you want the site to grow as well, combine it with [SEO optimisation](/en/services/seo-optimization/) for organic traffic, or with [website copywriting](/en/services/website-copywriting/) when the content has aged. A brand-new site from scratch is our [website development](/en/services/website-development/) service. Have a look at [all our services](/en/services/) too. ### A single day down costs more The enquiries lost in one day offline usually add up to more than the monthly fee — and emergency recovery is always the pricier option. ### Problems do not pile up A site left alone for two years does not need an update, it needs a rewrite. Small steps taken on time prevent exactly that. ### SEO does not fall apart quietly Speed, broken links and indexing errors pull your rankings down gradually. Monitoring protects the traffic you have already paid for. ## Frequently asked questions about maintenance What is covered, what is not, and why there is no long-term tie-in. ### How much does monthly maintenance cost? From €50 (BGN 100) to €205 (BGN 400) a month. The lower end covers updates, backups and monitoring for a one-page calling-card site. The upper end is for sites with a shop, a members area or frequent content changes, where there is real work to do every month. ### Do I really need maintenance? The site works. The site works until it stops — and that rarely happens at a convenient moment. An expired certificate, a form broken by an update or a missed backup is usually spotted by a client who can no longer reach you. Maintenance is there so the news comes from us instead. ### What happens if the site goes down? We check its condition regularly and step in when something is wrong, without waiting for you to write to us. If the cause is the hosting, we deal with the provider on your behalf. If it is the site itself, we restore a working version from a backup and look for the cause afterwards — in that order. ### Does maintenance include content changes? Yes, within reason — swapping copy, adding a photo, a new price or a new service. If it is a whole new section or a reworked page, we price it separately and tell you the cost in advance. ### Do you maintain sites you did not build? Yes, after a short review. We look at what the site is built on and what state it is in — and we tell you honestly whether maintenance makes sense, or whether the money would come back faster in a new site. Sometimes we recommend the latter. ### Can I stop the maintenance whenever I want? Yes — there is no long-term tie-in. If you end it, you get a final backup and the access details stay yours. We do not hold websites hostage. ## When did you last check that your form works? Request a review — you will get a list of what is fine, what is quietly slipping and whether maintenance makes sense for your site. [Request a review of your site](/en/contact/)